FAQ

LostMod GPS is a real-time vehicle tracking and fleet management service that lets you monitor your vehicles 24/7 using a mobile app and web panel.

A small GPS device is installed in your vehicle, which sends live location and sensor data to our secure cloud server. You can see this data on the LostMod mobile app or web dashboard in real time.

You can track cars, bikes, trucks, buses, school vehicles, and commercial fleets, as long as a compatible LostMod GPS tracker is installed in each vehicle.

Yes, GPS tracking for personal and business vehicles is legal in India. For some commercial and public transport vehicles, AIS-140–compliant GPS devices are mandatory as per government regulations.

LostMod provides live location tracking, route history playback, overspeed alerts, geofencing alerts, ignition status, trip reports, and fleet insights for business users.

Yes, you can see the live location, current status, and direction of movement of your vehicle on the map inside the LostMod app and web panel.

Yes, you can create safe zones (geofences) and receive instant alerts when a vehicle enters or exits those areas, or when it is driven in odd hours or above your set speed limits.

On supported wired devices with proper installation, you can use the remote immobilization feature to cut off the engine in case of theft or unauthorized use. This feature is available only on selected models and must be used responsibly.

Fleet owners can monitor driver behavior, optimize routes, reduce fuel wastage, improve on-time deliveries, and generate detailed reports for operations and compliance using LostMod GPS tracking.

A trained technician connects the GPS device to your vehicle’s power and ignition (or OBD port, depending on the model) and verifies live tracking on your LostMod app before completing the installation.

Standard installation usually takes around 30–60 minutes per vehicle, depending on the vehicle type and wiring complexity.

Only minimal, safe connections are made to power and ignition lines. Our technicians aim to keep wiring neat, secure, and non-intrusive so that your vehicle’s original wiring remains intact.

Yes, the device can be reinstalled in another vehicle by a technician. After reinstallation, you can update the vehicle details in your LostMod account.

You can log in through the LostMod mobile app or web panel using the username and password provided after we activate your device and subscription.

The LostMod app is available for Android smartphones via Google Play Store, and you can also access your account from any modern browser using our web panel.

Yes, you can share access with family members, drivers, or managers by creating additional logins or using the share options provided with your plan.

Trip and route history is stored on our servers for a fixed period (for example 90–365 days) depending on the service plan you choose. You can check the exact retention in your plan details.

A typical subscription includes SIM/data charges for the GPS device, secure cloud server access, mobile app/web usage, alerts, and standard technical support during the active period.

No. We clearly show the device cost, installation charges (if any), and annual or multi-year subscription. There are no hidden charges beyond what we communicate at the time of purchase.

Before expiry you receive reminders. You can renew online through our website, from within the app, or by contacting our support team via phone or WhatsApp.

If your subscription expires, live tracking and alerts will stop until you renew. Once renewed, the services resume as normal without needing to change the device.

LostMod uses GPS satellites for location and mobile networks for data, so it works across India wherever compatible mobile network coverage is available.

If your vehicle enters a no-network area, the device stores data and automatically sends it when network is restored, so you can still see completed routes and trips later.

GPS accuracy can drop in basements, tunnels, narrow streets with tall buildings, or areas with weak signal. Once the vehicle is in an open area with clear sky view, accuracy improves again.

Location refresh intervals depend on your plan and device configuration, typically from a few seconds to a few minutes while the vehicle is moving.

Yes. All tracking data is stored on secure servers and is only accessible through your authorized login. We do not share your personal tracking data with third parties without your consent.

Only users with your account credentials or explicit access granted by you can see your vehicles. For your safety, do not share your password publicly.

Yes. You can share live location or route reports with the police to help in vehicle recovery. Many agencies encourage using GPS tracking as an additional anti-theft layer.

First, check your phone internet and GPS. Then make sure the vehicle is in an open area and the device has power. If it still does not update, contact LostMod support so we can check device signal and SIM status.

This can happen due to weak GPS signal, power supply issues, or tampering with the device. Please contact our support so a technician can inspect wiring, antenna placement, or replace the device if needed.

You can reach us via phone, WhatsApp, or email using the contact details mentioned in the LostMod app and on our official website.

You can place an order directly on our website or Shopify store, or contact our sales team for bulk and fleet requirements across India.

Yes, LostMod GPS devices come with a limited hardware warranty against manufacturing defects. Physical damage, water damage, and improper installation are usually not covered.

Yes, we provide customized solutions, pricing, and reports for transporters, schools, logistics companies, and corporate fleets. You can contact our sales team to get a dedicated proposal for your business.