Frequently Asked Questions

We offer a 7-day return policy from the date of delivery. The device must be in its original condition with all accessories and packaging. Please contact our support team to initiate a return process.

We deliver across India within 1-5 business days depending on your location. Metro cities typically receive orders within 1-3 days, while other locations may take up to 5 days.

All our GPS devices come with a 2-year manufacturer’s warranty. If the device has any manufacturing defect, we will replace it without any questions asked. The device must be in good physical condition without any signs of damage or tampering.

You will receive a SMS and email with your order tracking details as soon as your device is shipped. You can also track your order by logging into your account on our website.

We accept all major payment methods including Credit/Debit Cards (Visa, Mastercard, Rupay), UPI, Net Banking, and popular Indian wallets like Paytm, PhonePe, and Google Pay.

You can reach our India-based customer support team at support@lostmod.com or call us at +91-705 00 000 15 between 10 AM to 7 PM, Monday to Saturday. We also offer WhatsApp support at the same number.

Yes, our GPS tracking devices work seamlessly across all Indian states and union territories. They provide nationwide coverage with reliable network connectivity.

We offer flexible subscription plans starting from 1 month to 3 years. Our most popular is the 1-year plan which offers the best value. All plans include 24/7 tracking, geofencing alerts, and mobile app access.

Our devices provide location accuracy within 5 meters in open areas using GPS+GLONASS+Galileo positioning. In urban areas with tall buildings, accuracy may vary between 10-20 meters.

No technical knowledge is required for most of our plug-and-play devices. We provide detailed installation guides in Hindi and English. For hardwired installations, we recommend using our network of certified installers across India.